Team Leader

Hunter Super Techs - TurnPoint; Olive Branch (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader to support daily restaurant operations, supervise shifts in the absence of management, and ensure food quality, service, cleanliness and safety.

You will handle guest concerns, help train staff, monitor labor costs, assist with opening and closing, and enforce cash handling procedures and uniform standards.

Qualifications

• Candidate must have a High School diploma or equivalent.
• Experience in supervising teams and guest relations.
• Ability to manage labor and speed of service.
• Knowledge of cash handling procedures.
• Willingness to open/close and perform duties as assigned.

Responsibilities

• Provide supervision during assigned shifts.
• Maintain high standards of food quality, cleanliness, and safety.
• Assist in handling guest comments and complaints.
• Help train team members and new hires.
• Open and close the restaurant during absence of upper management.

Skills

Supervision

Customer Service

Team Leadership

Cash Handling

Education

High School Diploma or equivalent

Job description

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.Key Areas of Responsibility:The ability to provide supervision during assigned shifts.Provides team members, and guests with a positive experience and atmosphere.Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.Monitors speed of service to ensure a positive guest experience.Assists with guest comments and complaints.Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.Helps encourage adherence to uniform policy and standards.Ensures proper cash handling procedures are followed.Opens and closes the restaurant in the absence of upper management.All other duties as assigned by management.Job Type: HourlyEducation: High School Diploma or equivalent