Shift Manager

Hunter Super Techs - TurnPoint; New Byram (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Hunter Super Techs - TurnPoint is seeking a Team Leader to assist in the daily operations of the restaurant, stepping in for the General Manager as needed while maintaining high standards of food quality, service, cleanliness, safety, and sanitation.

Responsibilities include supervising shifts, ensuring a positive guest experience, managing FOH/BOH duties, training staff, enforcing cash handling procedures, and opening/closing the restaurant in the absence of upper management.

Qualifications

• Ability to supervise assigned shifts.
• Provide a positive guest experience and atmosphere.
• Assist in managing daily labor controls and costs as assigned by management.

Responsibilities

• Provide supervision during assigned shifts.
• Provide team members and guests with a positive experience and atmosphere.
• Manage FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitor speed of service to ensure a positive guest experience.
• Assist with guest comments and complaints.
• Supervise daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assist in the ongoing training of team members, including new hires as well as existing staff to ensure procedures are followed.
• Help enforce uniform policy and standards.
• Ensure proper cash handling procedures are followed.
• Open and close the restaurant in the absence of upper management.
• All other duties as assigned by management.

Skills

Supervision during shifts

Guest service

Labor cost management

Education

High School Diploma or equivalent

Job description

Position Overview

The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility

• The ability to provide supervision during assigned shifts.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

All other duties as assigned by management.

Job Type

Hourly

Education

High School Diploma or equivalent