Team Lead, Optical Retail & Lab Operations

LensCrafters; Lincoln (NE); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Lincoln, NE is seeking a Team Lead to deliver exceptional customer service and drive store success. You will manage key optical and lab processes, mentor staff, and support sales associates while maintaining high standards of accuracy and product knowledge.

Ideal candidates have strong optical experience, leadership abilities, and a proven track record in customer-focused environments. This on-site role offers opportunities to advance within a large optical retailer with a

Qualifications

• HS diploma/GED required.
• Strong optical & retail experience.
• Knowledge of current optical theory & merchandise.
• Strong communicator & listener.
• Strong inter-personal skills.
• Strong basic math skills.
• Sales skills.
• Problem solving ability.
• Familiarity with cash register, computers & calculators.
• Leadership & training experience.
• Edging & mounting experience.
• Basic optics knowledge & optical measurement experience.

Responsibilities

• Ensure the LensCrafters team provides unsurpassed Customer Service.
• Proactive & solution driven, accurate execution & product knowledge.
• Assists customers with selections, provides recommendations, assists sales associates.
• Serves as a responsible alternate store key holder.

Skills

Strong optical experience

Sales skills

Leadership & training

Customer service

Communication skills

Problem solving

Math skills

Interpersonal skills

Cash handling

Knowledge of optics

Education

HS diploma/GED

Tools

Cash register

Computers

Calculators

Edging & mounting equipment

Job description

LensCrafters in Lincoln, NE is seeking a Team Lead to deliver exceptional customer service and drive store success. You will manage key optical and lab processes, mentor staff, and support sales associates while maintaining high standards of accuracy and product knowledge.

Ideal candidates have strong optical experience, leadership abilities, and a proven track record in customer-focused environments. This on-site role offers opportunities to advance within a large optical retailer with a