Team Lead: Guest Experience & Quality Coach

Efficientapply; Spokane (WA); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Efficientapply is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food and adherence to Jack in the Box standards.

The role emphasizes coaching staff, maintaining cleanliness, handling busy periods, and ensuring accurate orders and food safety. This is a hands-on, frontline leadership position in Spokane, WA.

Qualifications

• First-line operational supervisor with responsibility for training and leading team members to deliver exceptional guest experiences.
• Ability to train, coach, and develop staff using Guest Expectations training materials.
• Demonstrates calm, productive leadership during busy times and ensures staff knowledge of job requirements.

Responsibilities

• Train and coach team members to meet guest expectations and JIB standards.
• Monitor restaurant cleanliness and guest flow; supervise order taking and cashiering during busy periods.
• Ensure food tastes great, proper presentation, and adherence to food safety policies.

Job description

Efficientapply is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting/quality food and adherence to Jack in the Box standards.

The role emphasizes coaching staff, maintaining cleanliness, handling busy periods, and ensuring accurate orders and food safety. This is a hands-on, frontline leadership position in Spokane, WA.