Guest Experience Leader: Service & Quality Coach

Efficientapply; Spokane Valley (WA); On-site; USD 42,000 - 52,000; Full time

Job summary

Jack in the Box in Spokane Valley seeks a hands-on operations supervisor to train and lead team members, ensuring exceptional guest experiences, great tasting food, and adherence to 20/20 guest expectations and company standards.

You will train staff with Guest Expectations materials, model calm behavior, coach on job requirements, and ensure cleanliness, order accuracy, fast service, and food safety across shifts.

Responsibilities

• Train and coach team members using the Guest Expectations training materials.
• Model calm and productive behavior during busy times.
• Coach team members to be knowledgeable on job requirements.
• Maintain restaurant cleanliness and monitor facilities.
• Lead and coach team to provide consistent, fast service.
• Ensure order accuracy by following JIB standards.
• Follow food safety policies and complete the Food Safety Checklist each shift.

Skills

Guest service

Team leadership

Communication

Training

Job description

Jack in the Box in Spokane Valley seeks a hands-on operations supervisor to train and lead team members, ensuring exceptional guest experiences, great tasting food, and adherence to 20/20 guest expectations and company standards.

You will train staff with Guest Expectations materials, model calm behavior, coach on job requirements, and ensure cleanliness, order accuracy, fast service, and food safety across shifts.