Guest Experience Team Leader

Efficientapply; Pendleton (OR); On-site; USD 42,000 - 60,000; Full time

Job summary

Efficientapply is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting food and adherence to Jack in the Box standards.

You will train and coach staff on guest expectations, model calm leadership during busy times, and ensure readiness to serve guests with a strong focus on food quality, safety, and timely service.

Qualifications

• Experience in fast-food supervision and team coaching.
• Ability to train staff using guest-expectations materials.
• Strong focus on cleanliness, grooming, and hospitality standards.
• Proven track record of maintaining high food quality and safety.

Responsibilities

• Train and coach team members to meet guest expectations.
• Lead and supervise staff to ensure fast, accurate service.
• Ensure food safety and quality through standard procedures.
• Monitor cleanliness of interior and exterior areas.
• Oversee order taking and cashiering during peak times.
• Model professional appearance and friendly guest interactions.
• Encourage staff to seek help to meet guest needs.
• Enforce scheduled hours, breaks, and timekeeping policies.

Skills

Well-Trained

Neat Groomed

Friendly

Well-Staffed

Food Tastes Great

Fast Service

Order Accuracy

Food Safety

Brand Ambassador

Job description

Efficientapply is seeking a first-line operational supervisor to train and lead team members in delivering an exceptional guest experience, ensuring great tasting food and adherence to Jack in the Box standards.

You will train and coach staff on guest expectations, model calm leadership during busy times, and ensure readiness to serve guests with a strong focus on food quality, safety, and timely service.