Guest Experience Team Leader

Efficientapply; Middleton (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to consistently deliver an exceptional guest experience. You will ensure great tasting/quality food, execute guest expectations, and comply with all Jack in the Box procedures, systems and standards.

The role emphasizes coaching staff on guest service, food safety, order accuracy, and brand standards while maintaining a well-groomed, friendly, and well-staffed dining environment.

Qualifications

• Well-Trained: trains and coaches team members using Guest Expectations materials.
• Neat and Well-Groomed: maintain JIB grooming standards and uniform.
• Friendly: greet guests with a smile and maintain a positive attitude.
• Well-Staffed: ensure cleanliness and readiness to serve guests during peak times.
• Food Tastes Great: monitor food quality and presentation to meet standards.
• Consistent and Quick Service: lead team to provide fast, accurate service.
• Order Accuracy: ensure orders are correct and learn from errors.
• Food Safety: follow food safety policies and checklist.
• Brand Ambassador: uphold brand standards in all interactions.

Job description

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to consistently deliver an exceptional guest experience. You will ensure great tasting/quality food, execute guest expectations, and comply with all Jack in the Box procedures, systems and standards.

The role emphasizes coaching staff on guest service, food safety, order accuracy, and brand standards while maintaining a well-groomed, friendly, and well-staffed dining environment.