Team Captain: Endzone & Loyalty Leader

Dick's Sporting Goods; Easton (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

DICK'S Sporting Goods in Easton, OH is seeking a Team Captain - Endzone & Loyalty to lead teammates, deliver fast, friendly checkout, and build strong athlete relationships that drive loyalty. You will work with store leadership to plan 30-60-90 day priorities, coach staff, and promote loyalty programs, warranty sales, and credit card enrollment.

High School Diploma or equivalent required; 1–3 years in retail with customer-facing experience; leadership experience preferred; coachable,

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred

Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc.
• Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Together with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s).
• Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals.

Skills

Customer-facing

Retail experience

Leadership

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Easton, OH is seeking a Team Captain - Endzone & Loyalty to lead teammates, deliver fast, friendly checkout, and build strong athlete relationships that drive loyalty. You will work with store leadership to plan 30-60-90 day priorities, coach staff, and promote loyalty programs, warranty sales, and credit card enrollment.

High School Diploma or equivalent required; 1–3 years in retail with customer-facing experience; leadership experience preferred; coachable,