Team Captain, Endzone & Loyalty Champion

DICK'S Sporting Goods, Inc.; Hurst (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead and coach store teammates while delivering fast, friendly checkout and building relationships with athletes. You will manage schedules, supervise staff, and drive engagement in loyalty programs to improve retention and satisfaction.

You’ll contribute to achieving store goals, overseeing operations, and ensuring excellent customer experiences.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating needs and providing clear, knowledgeable product information.
• Uphold merchandising and presentation standards and follow floor sets and inventory practices.
• Promote loyalty programs, warranties, and credit card enrollment.

Skills

Retail experience

Customer-facing

People leadership

Education

High School diploma or equivalent

Job description

DICK'S Sporting Goods is seeking a Team Captain – Endzone & Loyalty to lead and coach store teammates while delivering fast, friendly checkout and building relationships with athletes. You will manage schedules, supervise staff, and drive engagement in loyalty programs to improve retention and satisfaction.

You’ll contribute to achieving store goals, overseeing operations, and ensuring excellent customer experiences.