Team Captain: Endzone & Loyalty Leader

DICK'S Sporting Goods, Inc.; Hartford (CT); On-site; USD 53,000 - 67,000; Full time

Job summary

DICK’S Sporting Goods, Hartford, CT role as Team Captain – Endzone & Loyalty, is to deliver fast, friendly checkout experiences while building strong athlete relationships that drive retention. You’ll coach teammates and lead engagement in loyalty programs and services.

The position requires a High School Diploma or equivalent with 1–3 years in retail and prior people leadership. You’ll help manage store operations, scheduling, and payroll goals, while upholding standards and policies to create

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of retail experience.
• Experience leading teams preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing product knowledge.
• Follow merchandising standards and floor sets as directed.
• Promote customer loyalty programs and enrollments.
• Develop 30-60-90 day plans with store leadership to support priorities.
• Lead scheduling and staffing to meet athlete traffic and payroll goals.
• Coach and develop teammates; conduct performance reviews and accountability.

Skills

Retail experience

Customer-facing experience

People leadership

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods, Hartford, CT role as Team Captain – Endzone & Loyalty, is to deliver fast, friendly checkout experiences while building strong athlete relationships that drive retention. You’ll coach teammates and lead engagement in loyalty programs and services.

The position requires a High School Diploma or equivalent with 1–3 years in retail and prior people leadership. You’ll help manage store operations, scheduling, and payroll goals, while upholding standards and policies to create