Team Captain – Endzone & Loyalty Leader

DICK'S Sporting Goods, Inc.; Baxter (MN); On-site; USD 45,000 - 59,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is hiring a Team Captain – Endzone & Loyalty to deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships. You will coach teammates, drive engagement in loyalty programs, and lead store operations to support performance goals.

Join a team that values connection, service, and winning together, with responsibilities spanning leadership, coaching, and everyday customer care in a dynamic retail environment.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by providing clear, accurate product information.
• Uphold merchandising and presentation standards across floor sets and signage.
• Promote loyalty programs, warranties, and private label enrollment.
• Assist in 30–60–90 day plans with store leadership to support priorities.
• Develop schedules and staffing plans to meet athlete traffic and budgets.
• Lead by example as Head Coach when acting as sole leader in the store.
• Communicate departmental goals and workload to teammates.
• Ensure operations meet payroll and financial goals and policies.

Skills

Customer service

Retail experience

Leadership experience

Communication

Education

High School Diploma or Equival code

Job description

DICK'S Sporting Goods, Inc. is hiring a Team Captain – Endzone & Loyalty to deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships. You will coach teammates, drive engagement in loyalty programs, and lead store operations to support performance goals.

Join a team that values connection, service, and winning together, with responsibilities spanning leadership, coaching, and everyday customer care in a dynamic retail environment.