Tax Service Store Supervisor — Growth & Flexible Schedule

Jackson Hewitt Tax Service Inc.; Lenoir City (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Store Supervisor to help manage one or more locations within a district. Under supervision, you will oversee staffing, productivity, tax prep work, and marketing initiatives.

You will supervise seasonal staff, coordinate recruiting, maximize customer service and sales, and maintain timely processing of tax returns and client communications. Prior supervisory experience and a PTIN are preferred.

Qualifications

• High School Degree or equivalent related business experience required or preferred.
• Course of study in management or in tax preparation and/or accounting preferred.
• Previous tax preparation experience and possession of a PTIN preferred.
• One year of previous management or supervisory experience desired.
• Proficiency with Word, Excel and tax/accounting software is expected.

Responsibilities

• Supervises seasonal hourly staff members at locations in your assigned area.
• Communicates with Management on recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable.
• Maximize customer service and increase sales.
• Performs administrative functions.
• Develops, reviews, approves, and monitors office work schedules and hours worked.
• Monitors associate performance to ensure adherence to quality standards and deadlines.
• Reviews productivity and discount reports and takes appropriate action where necessary.
• Maintains filing system for tax returns and related documents.
• Prints client checks each morning and ensures timely distribution of refund checks.
• Follows up with void/hold tax return clients to persuade them to file.

Education

High School Degree or equivalent related business experience

Course of study in management or in tax preparation and/or accounting preferred

Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred

One year of previous management or supervisory experience desired

Tools

Word

Excel

Tax preparation software

Accounting software

Email & Internet browser

Job description

Jackson Hewitt Tax Service Inc. is seeking a Store Supervisor to help manage one or more locations within a district. Under supervision, you will oversee staffing, productivity, tax prep work, and marketing initiatives.

You will supervise seasonal staff, coordinate recruiting, maximize customer service and sales, and maintain timely processing of tax returns and client communications. Prior supervisory experience and a PTIN are preferred.