Tax Office Supervisor - Flexible Schedule & Growth

Jackson Hewitt - 3451; Emporia (VA); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Advancement opportunities

Training & development

401(k)

Flexible schedule

Zusammenfassung

Jackson Hewitt - 3451 is seeking a Store Supervisor to help run one office/kiosk under general supervision. The role covers staffing, tax preparation work, and marketing within an assigned district, with access to confidential information.

You will supervise seasonal staff, assist with recruiting, hire candidates, and strive to maximize customer service and sales while overseeing schedules, reporting, and filing to ensure accuracy and compliance.

Qualifikationen

• High School Diploma or equivalent related business experience
• Course of study in management or in tax preparation and/or accounting preferred
• Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number)
• One year of previous management or supervisory experience desired
• Proficiency with Word, Excel, and accounting or tax preparation software

Aufgaben

• Supervises one or more seasonal hourly staff members at a single location or kiosk
• Communicates with the Manager on the status of recruiting, interviewing and hiring of seasonal employees for assigned locations when applicable
• Maximize customer service and increase sales
• Performs administrative functions
• Develops, reviews, approves, and monitors office work schedules and hours worked
• Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
• Reviews productivity reports, discount reports, AAG, and other various reports and takes appropriate action where necessary
• Maintains a comprehensible filing system for filing, acknowledged, rejected and complete tax returns
• Prints client checks each morning and ensures timely distribution of refund checks
• Follows up with all void/hold tax return clients to persuade them to return to the office and file their tax return

Kenntnisse

Staff supervision

Recruiting coordination

Customer service focus

Scheduling

Performance monitoring

Office reporting

Ausbildung

High School Diploma

Management or tax prep coursework preferred

PTIN (Preparer Tax Identification Number)

Tools

Word

Excel

Tax preparation software

Jobbeschreibung

Jackson Hewitt - 3451 is seeking a Store Supervisor to help run one office/kiosk under general supervision. The role covers staffing, tax preparation work, and marketing within an assigned district, with access to confidential information.

You will supervise seasonal staff, assist with recruiting, hire candidates, and strive to maximize customer service and sales while overseeing schedules, reporting, and filing to ensure accuracy and compliance.