Tax Office Manager - Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Emporia (VA); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Training & development

401(k)

401(k) matching

Flexible schedule

Résumé du poste

Jackson Hewitt Tax Service Inc. is seeking a recruiter supervising seasonal hourly staff at a single location or kiosk. You will communicate with management on hiring status, maximize customer service, and handle administrative tasks.

The role involves overseeing schedules, monitoring performance, and managing tax-return related workflows in a tax preparation environment. Benefits include advancement opportunities and flexible scheduling.

Qualifications

• High School degree or equivalent related business experience.
• Course of study in management or tax preparation/accounting preferred.
• One year of supervisory experience desired.
• PTIN (Preparer Tax Identification Number) knowledge or requirement.
• Proficiency with Word, Excel, and accounting or tax preparation software.

Responsabilités

• Supervises one or more seasonal hourly staff members at a single location or kiosk.
• Communicates with the Manager on recruiting, interviewing and hiring seasonal staff.
• Maximize customer service and increase sales.
• Performs administrative functions.
• Develops and monitors office work schedules and hours worked.
• Monitors associate performance for quality standards and deadlines.
• Reviews productivity and reports and takes action when needed.
• Maintains filing system for tax returns.
• Prints client checks each morning and distributes refunds.
• Follows up with clients to encourage filing at the office.

Connaissances

Supervisory experience

Management courses

PTIN knowledge

Tax preparation experience

Computer software proficiency

Formation

High School degree or equivalent related business experience

Outils

Word

Excel

Accounting software

Tax software

Description du poste

Jackson Hewitt Tax Service Inc. is seeking a recruiter supervising seasonal hourly staff at a single location or kiosk. You will communicate with management on hiring status, maximize customer service, and handle administrative tasks.

The role involves overseeing schedules, monitoring performance, and managing tax-return related workflows in a tax preparation environment. Benefits include advancement opportunities and flexible scheduling.