Tax Season Front Desk Concierge

H&R Block, Inc.; Twin Cities (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly, professional face of the office. You will manage client check-in, schedule appointments, and support daily operations alongside tax professionals.

Starting with training, this role offers growth into tax preparation or office leadership, and is an in-person position requiring availability evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interaction.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer calls, schedule appointments, and match clients to the right tax professional.
• Manage client check-in and intake, including documents scanning.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with team to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organization

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly, professional face of the office. You will manage client check-in, schedule appointments, and support daily operations alongside tax professionals.

Starting with training, this role offers growth into tax preparation or office leadership, and is an in-person position requiring availability evenings and weekends during tax season.