Front Desk Client Concierge (Tax Season)

H&R Block, Inc.; Tualatin (OR); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in-person during tax season.

This role offers training and potential growth into tax preparation or office leadership, with evenings and weekends required during peak season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Detail-oriented with strong organizational skills and follow-through.
• Proficient with basic computer programs and scheduling tools.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake processes, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Attention to detail

Office software

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Microsoft Teams

Document scanning & management

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in-person during tax season.

This role offers training and potential growth into tax preparation or office leadership, with evenings and weekends required during peak season.