Tax-Season Front Desk & Client Concierge

H&R Block, Inc.; Saginaw (TX); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, emphasizes confidentiality, and offers training and advancement opportunities within a collaborative team environment during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with meticulous follow-through.
• Comfort with basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and pair clients with the appropriate tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain a clean, organized office to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conhecimentos

Client service

Interpersonal communication

Multitasking

Organizational skills

Basic computer skills

Formação

High school diploma or GED

Ferramentas

Microsoft Office

Teams

Scheduling systems

Descrição da vaga

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and coordinate with tax professionals to match clients with the right expert.

This in-person role supports daily office operations, emphasizes confidentiality, and offers training and advancement opportunities within a collaborative team environment during tax season.