Tax Season Front Desk Concierge

H&R Block; Short Hills (NJ); On-site; USD 22,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, scheduling appointments, and coordinating with tax professionals to ensure smooth daily operations.

This in-person position requires strong communication, multitasking, and organizational skills. Training is provided, and this role can lead to further growth within tax services or office leadership during the busy season.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal communication and teamwork.
• Ability to multitask and prioritize throughout the day.
• Detail-oriented with organizational skills.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office to ensure a smooth client experience.
• Collaborate with tax professionals and staff to support daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Office software

Scheduling systems

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. The role involves greeting clients, scheduling appointments, and coordinating with tax professionals to ensure smooth daily operations.

This in-person position requires strong communication, multitasking, and organizational skills. Training is provided, and this role can lead to further growth within tax services or office leadership during the busy season.