Seasonal Client Services & Receptionist — In-Person

H&R Block, Inc.

Allentown (Lehigh County)

Sur place

USD 17 000 - 25 000

Temps partiel

Il y a 2 jours

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Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, check-in and document handling, and supporting daily operations alongside tax professionals.

Ideal candidates will have experience in fast-paced client service, strong communication, and the ability to multitask. Availability for evenings and weekends during tax season is preferred, with opportunities to grow into tax

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills to serve clients professionally.
Ability to multitask and manage competing priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsabilités

Greet clients warmly and create a welcoming first impression as the face of the office.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a professional client experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.