Tax-Season Client Service Front Desk

H&R Block, Inc.; Geneva Township (OH); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and keep the office running smoothly.

You will schedule appointments, direct clients to the right tax professional, and support daily operations with a welcoming, professional presence. This in-person role offers training and potential stepping stone into tax preparation or office leadership, with evening and weekend shifts during tax season, and a collaborative team

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Customer service

Communication

Team collaboration

Multitasking

Attention to detail

Office software

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and keep the office running smoothly.

You will schedule appointments, direct clients to the right tax professional, and support daily operations with a welcoming, professional presence. This in-person role offers training and potential stepping stone into tax preparation or office leadership, with evening and weekend shifts during tax season, and a collaborative team