Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Wheelersburg (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership.

You will answer phones, schedule appointments, and pair clients with the right tax professional, while maintaining confidentiality and organized records. Availability to work evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with clients and team.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Communication

Multitasking

Organization

Scheduling software

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and support daily office operations. This in-person role offers training and a path into tax preparation or office leadership.

You will answer phones, schedule appointments, and pair clients with the right tax professional, while maintaining confidentiality and organized records. Availability to work evenings and weekends during tax season is required.