Seasonal Tax Office Front Desk & Client Services Pro

H&R Block, Inc.; Trenton (OH); Presencial; USD 17.000 - 23.000; Tempo integral

Resumo da vaga

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first point of contact for clients. You will manage client scheduling, support daily office operations, and collaborate with tax professionals in person.

This in-office role offers training and potential advancement into tax preparation or office leadership, with required availability for evenings and weekends during tax season.

Qualificações

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.

Responsabilidades

• Greet clients warmly and create a professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organization.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.

Conhecimentos

Interpersonal skills

Communication

Multitasking

Organizational skills

Attention to detail

Customer service

Formação

High school diploma or GED

Ferramentas

Microsoft Office

Microsoft Teams

Scheduling systems

Descrição da vaga

H&R Block, Inc. in Ohio is seeking a seasonal Client Service Professional / Receptionist to be the welcoming first point of contact for clients. You will manage client scheduling, support daily office operations, and collaborate with tax professionals in person.

This in-office role offers training and potential advancement into tax preparation or office leadership, with required availability for evenings and weekends during tax season.