Seasonal Client Concierge & Receptionist — Tax Office

H&R Block, Inc.; Wauseon (OH); Presencial; USD 19.000 - 25.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio to greet clients, manage check-in, schedule appointments, and support daily office operations with a team of tax professionals.

This in-person role offers training and the potential to advance into tax preparation or office leadership, with availability for evenings and weekends during tax season.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams, and scheduling systems.

Responsabilidades

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Adaptability

Office software familiarity

Evenings/weekends availability

Educación

High school diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio to greet clients, manage check-in, schedule appointments, and support daily office operations with a team of tax professionals.

This in-person role offers training and the potential to advance into tax preparation or office leadership, with availability for evenings and weekends during tax season.