Seasonal Front Desk & Client Services (Tax Season)

H&R Block, Inc.; Huber Heights (OH); On-site; USD 18,000 - 23,000; Full time

Job summary

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support daily office operations alongside tax professionals, with growth potential into tax preparation or leadership within the office.

Responsibilities include welcoming clients, handling calls, checking in, organizing documents, and ensuring a smooth, confidential client experience. Availability evenings and weekends during tax season is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Attention to detail

Confidentiality

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Ohio is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling in person. You will support daily office operations alongside tax professionals, with growth potential into tax preparation or leadership within the office.

Responsibilities include welcoming clients, handling calls, checking in, organizing documents, and ensuring a smooth, confidential client experience. Availability evenings and weekends during tax season is required.