Seasonal Client Service & Front Desk (In-Person)

H&R Block, Inc.; Maineville (OH); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. You will welcome clients, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. You will greet clients, answer calls, check-in, scan documents, keep the office organized, and collaborate with the team to ensure a smooth client experience.

Formación

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication abilities to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills.
• Comfort with basic computer programs (MS Office, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Interpersonal skills

Communication skills

Multitasking

Organization

Computer literacy

Educación

High school diploma / GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. You will welcome clients, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. You will greet clients, answer calls, check-in, scan documents, keep the office organized, and collaborate with the team to ensure a smooth client experience.