Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Louisville (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. You will greet clients, manage check-ins, answer phones, schedule appointments, and help keep the office organized in a fast-paced tax-season environment.

You will collaborate with tax professionals, handle confidential documents, and support daily operations. Availability for evenings and weekends during tax season is required, with in-person, friendly client service as the core focus.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong communication and teamwork skills.
• Ability to multitask and manage priorities.
• Detail-oriented with follow-through.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

Basic computer skills

Education

High School diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Ohio. You will greet clients, manage check-ins, answer phones, schedule appointments, and help keep the office organized in a fast-paced tax-season environment.

You will collaborate with tax professionals, handle confidential documents, and support daily operations. Availability for evenings and weekends during tax season is required, with in-person, friendly client service as the core focus.