Front Desk Receptionist - Tax Office (Evenings/Weekends)

H&R Block, Inc.; Glenview (IL); On-site; USD 21,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Glenview, IL is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage scheduling in person. You will support daily office operations alongside a team of tax professionals, with training and opportunities to advance toward tax preparation or office leadership.

This in-person role requires strong communication, multitasking, and organizational skills, plus availability for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage priorities during busy days.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (MS Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals and team members for smooth daily operations.
• Handle sensitive client information confidentially.

Skills

Client service

Multitasking

Communication

Scheduling

Teamwork

Office software

Teams

Education

High school diploma

Tools

Scheduling systems

Microsoft Office

Microsoft Teams

Job description

H&R Block, Inc. in Glenview, IL is seeking a seasonal Client Service Professional / Receptionist to warmly welcome clients and manage scheduling in person. You will support daily office operations alongside a team of tax professionals, with training and opportunities to advance toward tax preparation or office leadership.

This in-person role requires strong communication, multitasking, and organizational skills, plus availability for evenings and weekends during tax season.