Tax Office Receptionist & Client Concierge

H&R Block, Inc.; Avondale (AZ); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in Avondale, AZ. You will coordinate with tax professionals and assist with client intake while maintaining a professional, confidential environment.

This in-person role offers a path into tax preparation or office leadership with training and strong team support during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in Avondale, AZ. You will coordinate with tax professionals and assist with client intake while maintaining a professional, confidential environment.

This in-person role offers a path into tax preparation or office leadership with training and strong team support during tax season.