Client Service Concierge – Tax Office Receptionist

H&R Block, Inc.; Parker (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Parker, AZ. This in-person role offers training and a path into tax preparation or leadership with a focus on client experience.

The position requires strong communication, teamwork, and the ability to multitask during tax season, including evenings and weekends as needed.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Comfort with basic computer programs (MS Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain orderly office environment to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Office software

Scheduling systems

Attention to detail

Education

High school diploma or GED

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in Parker, AZ. This in-person role offers training and a path into tax preparation or leadership with a focus on client experience.

The position requires strong communication, teamwork, and the ability to multitask during tax season, including evenings and weekends as needed.