In-Person Client Concierge & Office Specialist

H&R Block, Inc.; Tuba City (AZ); On-site; USD 19,000 - 26,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Arizona. You will manage scheduling, support daily operations, and work closely with a team of tax professionals.

The role offers hands-on training and opportunities to grow into tax preparation or leadership. This in-person position requires friendly service, multitasking, and confidentiality when handling client documents.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Detail-oriented with good organizational skills.
• Comfort with basic computer programs (MS Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and provide a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake including document handling.
• Maintain a clean, organized office to support a smooth client experience.
• Collaborate with tax professionals to ensure daily operations run smoothly.
• Protect client information with confidentiality and discretion.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Team collaboration

Confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Arizona. You will manage scheduling, support daily operations, and work closely with a team of tax professionals.

The role offers hands-on training and opportunities to grow into tax preparation or leadership. This in-person position requires friendly service, multitasking, and confidentiality when handling client documents.