Client Concierge & Front Desk — Tax Office

H&R Block, Inc.; Queen Creek (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block, Inc. in Mesa, AZ is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. You’ll join a friendly team of tax professionals during peak season, with opportunities to grow toward tax preparation or leadership.

The role is in-person, requires strong communication, multitasking, and discretion with sensitive information, and offers a pathway into a rewarding office career.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and professional communication skills.
• Ability to multitask and manage competing priorities.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer phone calls, schedule appointments, and match clients to tax professionals.
• Handle client check-in and intake, including document scanning and organization.
• Maintain tidy office and support smooth daily operations.
• Collaborate with tax professionals and team members to ensure seamless service.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Scheduling

Multitasking

Microsoft Office

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block, Inc. in Mesa, AZ is seeking aseasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations. You’ll join a friendly team of tax professionals during peak season, with opportunities to grow toward tax preparation or leadership.

The role is in-person, requires strong communication, multitasking, and discretion with sensitive information, and offers a pathway into a rewarding office career.