Tax Office Front Desk Pro — Client Concierge

H&R Block, Inc.; Linden (TN); Vor Ort; USD 19.000 - 23.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support office operations in a busy tax season environment.

This in-person role offers training and a pathway into tax preparation or office leadership within a collaborative team. You will work with tax professionals to match clients with the right services, handle intake and document organization, and maintain a professional, confidential client experience throughout the

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Familiarity with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain orderly office environment for a professional client experience.
• Collaborate with tax professionals and staff for smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client service

Multitasking

Communication

Team collaboration

Attention to detail

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support office operations in a busy tax season environment.

This in-person role offers training and a pathway into tax preparation or office leadership within a collaborative team. You will work with tax professionals to match clients with the right services, handle intake and document organization, and maintain a professional, confidential client experience throughout the