Tax Office Client Concierge (Receptionist)

H&R Block, Inc.; Kanawha Hills (SC); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

H&R Block is seeking an in-person seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will manage scheduling, assist with daily office tasks, and work with tax professionals in a fast-paced environment.

The role offers training and the chance to grow into tax prep or office leadership, with evenings and weekends required during tax season. This position is on-site and part of a collaborative team.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure daily operations run smoothly.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

MS Office/Teams familiarity

Evenings/weekends availability

Customer-facing

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Microsoft Teams

Scheduling systems

Descrizione del lavoro

H&R Block is seeking an in-person seasonal Client Service Professional / Receptionist to be the friendly first impression for clients. You will manage scheduling, assist with daily office tasks, and work with tax professionals in a fast-paced environment.

The role offers training and the chance to grow into tax prep or office leadership, with evenings and weekends required during tax season. This position is on-site and part of a collaborative team.