Tax Office Client Concierge & Reception

H&R Block, Inc.

Temecula (CA)

In loco

USD 23.000 - 37.000

Part-time

6 giorni fa

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Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and be the first friendly face in the office.

You will manage scheduling, support daily operations, and team with tax professionals to route clients to the right specialist. This in-person role requires discretion with sensitive information and a willingness to work evenings and weekends during tax season to support busy periods.

Competenze

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills to serve clients professionally.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail and follow-through.
Comfort with basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Mansioni

Greet clients warmly and create a welcoming, professional first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage check-in and intake processes, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth client experience.
Collaborate with tax professionals to ensure seamless daily operations.
Handle sensitive client information with confidentiality and care.