Tax Office Client Concierge & Receptionist

H&R Block, Inc.; Overland Park (KS); In loco; USD 24.000 - 36.000; Tempo pieno

Descrizione del lavoro

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and support a team of tax professionals.

The role is in-person and serves as a stepping stone into tax preparation or office leadership. Responsibilities include greeting clients, handling check-in, answering calls, coordinating appointments, and maintaining a professional office environment.

Competenze

• Experience in a fast-paced, client-facing environment.
• Excellent interpersonal and communication skills.
• Ability to multitask and handle sensitive information with discretion.

Mansioni

• Greet clients warmly and manage a professional first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain clean, organized office to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

Customer service

Communication

Multitasking

Organizational skills

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Scheduling software

Descrizione del lavoro

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage scheduling, assist with daily office operations, and support a team of tax professionals.

The role is in-person and serves as a stepping stone into tax preparation or office leadership. Responsibilities include greeting clients, handling check-in, answering calls, coordinating appointments, and maintaining a professional office environment.