Tax-Season Client Concierge (In-Office)

H&R Block, Inc.; Scott City (MO); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the first friendly face for clients. You will manage scheduling, support daily office operations, and work with tax professionals. This all happens in person, with evenings and weekends during tax season part of the schedule.

The role offers training and growth opportunities, and serves as a stepping stone into tax preparation or office leadership within a fast-paced, client-centric environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Ability to work evenings and weekends during tax season.

Responsabilités

• Act as the welcoming first impression for clients.
• Manage client scheduling and support daily office operations.
• Collaborate with tax professionals and office staff to ensure smooth service.

Connaissances

Client-focused communication

Multitasking

Team collaboration

Attention to detail

Formation

High school diploma / GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the first friendly face for clients. You will manage scheduling, support daily office operations, and work with tax professionals. This all happens in person, with evenings and weekends during tax season part of the schedule.

The role offers training and growth opportunities, and serves as a stepping stone into tax preparation or office leadership within a fast-paced, client-centric environment.