Client Service Concierge — Tax Office Receptionist

H&R Block, Inc.; Florida; In loco; USD 21.000 - 30.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work alongside tax professionals, handle check-in and document intake, and contribute to a welcoming, organized client experience during tax season. This role offers hands-on training, a clear path into tax preparation or office leadership, and requires availability to work evenings and weekends.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with a professional client focus.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and discretion.

Conoscenze

Client service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office & scheduling tools

Evenings & weekends availability

Formazione

High school diploma / GED

Strumenti

Microsoft Office

Microsoft Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work alongside tax professionals, handle check-in and document intake, and contribute to a welcoming, organized client experience during tax season. This role offers hands-on training, a clear path into tax preparation or office leadership, and requires availability to work evenings and weekends.