Task Force GM: Turnaround Leader, Hospitality Ops

Twenty Four Seven Hotels; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Twenty Four Seven Hotels is hiring a Task Force General Manager to lead operations across properties and support senior leadership during transitions. This role demands a dynamic hospitality leader who can assess challenges, drive solutions, and deliver measurable results.

The ideal candidate will stabilize assets, elevate guest satisfaction, boost loyalty engagement, and strengthen team culture while executing strategic initiatives to move the business forward.

Qualifications

• Leading hotels through periods of transition and change
• Improving guest satisfaction and service culture
• Driving loyalty program engagement and elite recognition performance
• Building accountability and developing high-performing teams
• Delivering operational and financial results in complex environments

Responsibilities

• Supporting General Manager and Assistant General Manager transitions.
• Stabilizing underperforming assets.
• Improving guest satisfaction metrics.
• Elevating loyalty engagement and elite recognition performance.
• Strengthening team culture and accountability.
• Executing strategic operational initiatives.

Job description

Twenty Four Seven Hotels is hiring a Task Force General Manager to lead operations across properties and support senior leadership during transitions. This role demands a dynamic hospitality leader who can assess challenges, drive solutions, and deliver measurable results.

The ideal candidate will stabilize assets, elevate guest satisfaction, boost loyalty engagement, and strengthen team culture while executing strategic initiatives to move the business forward.