Hotel Task Force GM (Temporary) — Housing Provided

Atira Hotels; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Job summary

Four Points by Sheraton Mount Prospect is seeking an experienced General Manager – Task Force to provide temporary leadership and operational support, stabilizing hotel operations and guiding a smooth transition. The assignment requires flexibility in hours and scheduling to meet hotel needs.

The Task Force GM will lead Front Desk, Housekeeping, Maintenance and other departments, monitor occupancy and payroll, ensure brand standards, and drive guest satisfaction while controlling labor costs and

Qualifications

• Previous hotel General Manager or Task Force management experience.
• Marriott experience strongly preferred; Four Points by Sheraton experience is a plus.
• Strong knowledge of hotel operations, labor management, guest service, and financial controls.
• Experience with hotel transitions, turnarounds, or operational improvement.

Responsibilities

• Provide hands-on leadership and oversight of daily hotel operations.
• Ensure compliance with Four Points by Sheraton/Marriott brand standards.
• Lead and support Front Desk, Housekeeping, Maintenance, and other departments.
• Review occupancy, staffing, scheduling, payroll, labor costs, and overtime.
• Maintain strong guest service standards and address guest concerns promptly.
• Monitor room readiness, cleanliness, maintenance, and out-of-order rooms.
• Support recruiting, onboarding, training, coaching, and employee performance.
• Partner with HR on employee relations and compliance matters.
• Monitor operational expenses, purchasing, inventory, and vendor relationships.
• Complete required Marriott reports, audits, operational checklists, and action plans.
• Provide regular updates to corporate leadership regarding hotel performance and priorities.
• Help prepare the property for a successful transition to permanent leadership.

Skills

Hotel operations

Labor management

Guest service

Financial controls

Leadership

Communication

Problem-solving

Turnarounds

Job description

Four Points by Sheraton Mount Prospect is seeking an experienced General Manager – Task Force to provide temporary leadership and operational support, stabilizing hotel operations and guiding a smooth transition. The assignment requires flexibility in hours and scheduling to meet hotel needs.

The Task Force GM will lead Front Desk, Housekeeping, Maintenance and other departments, monitor occupancy and payroll, ensure brand standards, and drive guest satisfaction while controlling labor costs and