Talent Operations Leader - Global Recruiting Excellence

Ramp Corp.; New York (NY); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Health and wellness stipend

Relocation assistance (US/NYC)

Job summary

Ramp is seeking a strategic Senior Manager, Head of Talent Operations to scale our recruiting engine globally. You will lead a team of four Talent Operations professionals and oversee operations for a 40+ recruiter organization, driving infrastructure, governance, and candidate experience improvements.

You will own and evolve the recruiting tech stack, enable cross-functional collaboration, and partner with Finance and Legal to ensure compliant global hiring.

Qualifications

• 8+ years of relevant operations experience; 3+ years in talent/recruiting operations a plus.
• 3+ years of experience managing high-performing teams.
• Experience supporting a large, complex recruiting organization (30+ recruiters preferred).
• Strong headcount planning, workforce planning, and reporting experience.
• Demonstrated experience building scalable processes in high-growth environments.
• Strong project management skills with ability to manage multiple high-impact initiatives simultaneously.
• Experience supporting global hiring and multi-jurisdiction compliance.
• Data-driven decision maker with strong analytical capabilities.
• Exceptional cross-functional communication and stakeholder management skills.

Responsibilities

• Lead, coach, and develop a team of Talent Operations professionals.
• Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
• Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools).
• Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
• Own execution and operational tracking of the company’s headcount plan in partnership with finance.
• Own end-to-end interview operations, including scheduling infrastructure.
• Build scalable processes and tooling to support high-volume, complex hiring.
• Define success metrics and lead ongoing optimization to improve quality of hire, engagement.

Skills

Talent Operations

Leadership

Headcount & workforce planning

Data-driven decisions

Cross-functional collaboration

Tools

ATS

Scheduling tools

CRM

Interview tools

Job description

Ramp is seeking a strategic Senior Manager, Head of Talent Operations to scale our recruiting engine globally. You will lead a team of four Talent Operations professionals and oversee operations for a 40+ recruiter organization, driving infrastructure, governance, and candidate experience improvements.

You will own and evolve the recruiting tech stack, enable cross-functional collaboration, and partner with Finance and Legal to ensure compliant global hiring.