Senior Manager, Head of Talent Operations

Ramp; United States; Remote; USD 160,000 - 210,000; Full time

Job summary

Ramp is seeking a Senior Manager, Head of Talent Operations to lead and scale the recruiting engine across global teams. You will manage a team of four Talent Operations professionals and oversee operations that support a ~40-person recruiting organization, driving efficiency and consistency.

You will own the recruiting tech stack, scheduling, and candidate experience, partnering with finance and HR to forecast hiring and optimize processes as Ramp grows.

Qualifications

• Experience leading Talent Operations teams at scale.
• Experience building scalable recruiting infrastructure and processes.
• Strong systems thinking and execution to drive growth.

Responsibilities

• Lead, coach, and scale a team of Talent Operations professionals.
• Own recruiting tech stack strategy, implementation, and optimization.
• Oversee headcount planning governance in partnership with finance.
• Manage end-to-end interview operations and scheduling at high volume.
• Develop programs that improve interviewer enablement and candidate experience.

Skills

Talent Operations Leadership

Recruiting Ops Strategy

Headcount Planning

Interview Operations

Cross-functional Leadership

Tools

ATS

Scheduling Tools

Sourcing Tools

CRM

Interview Tools

Job description

About RampRamp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.The problems are high-stakes, data-dense, and unforgiving.We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

About the Role

We’re looking for a strategic and operationally rigorous Senior Manager, Head of Talent Operations to lead and scale the engine behind our recruiting organization. You will lead a team of 4 Talent Operations professionals and oversee the operational backbone supporting our ~40-person recruiting team, which is growing rapidly in scale and complexity across functions and globally.

This role owns and strengthens core recruiting infrastructure — including interview scheduling and operations, headcount governance, tech stack strategy, interviewer enablement, compliance, and candidate experience — ensuring our systems are efficient, scalable, and built for continued growth. This is a highly cross-functional leadership role requiring strong systems thinking and execution rigor.

What You’ll Do

Talent Operations Leadership

• Lead, coach, and develop a team of four Talent Operations professionals.
• Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
• Be hands on where needed to continue to shape and grow this critical function.

Recruiting Technology Strategy

• Ownership
• Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
• Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
• Evaluate and implement new tools as the organization scales.
• Oversee and evolve the internal recruiting "help desk" into a scalable, automated support function.

Headcount Planning Governance

• Own execution and operational tracking of the company’s headcount plan in partnership with finance.
• Build systems to monitor hiring progress, recruiter capacity, and forecasting.

Interview Operations Scheduling

• Own end-to-end interview operations, including scheduling infrastructure.
• Build scalable processes and tooling to support high-volume, complex hiring.
• Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.

Programs Experience (Interviewer Enablement, Referrals, Candidate Experience)

• Own and scal