T-Mobile Retail Store and Operations Manager

Exclusive Wireless, Inc.; Roanoke (VA); On-site; USD 38,000 - 68,000; Full time

Job summary

Exclusive Wireless, Inc. is seeking a Retail Store and Operations Manager in Roanoke, Virginia. You will be responsible for coaching and leading a sales team to deliver outstanding customer service while achieving sales and profit goals. Applicants should have at least two years of retail sales management experience, be able to stand for long periods, and lift up to 20 lbs. The position also requires weekend and holiday availability. Competitive salary range is $38,000 to $68,000.

Qualifications

• Two years proven retail sales management experience in interactive sales.
• Two years recruiting, hiring, and developing successful store sales teams.
• Ability to lift and/or move up to 20 lbs.

Responsibilities

• Coach and lead the sales team to provide exceptional customer service.
• Hold one-on-one coaching sessions and motivate staff to achieve goals.
• Achieve sales and profit goals; analyze business needs and create improvement plans.

Skills

Retail sales management experience

Team recruiting and hiring

Ability to stand for long periods

Sales and profit analysis

Market and advertising activities

Communication with leadership

Job description

Retail Store and Operations Manager

38k to $68k

Responsibilities

As a Retail Store and Operations Manager, you will coach, lead, and train the sales team to provide exceptional customer service. You will hold one‑on‑one coaching sessions and motivate staff to achieve both business and individual goals.

Qualifications

• Two years proven retail sales management experience (interactive sales process, commissioned sales)
• Two years recruiting, hiring, and developing successful store sales teams
• Ability to stand for long periods of time
• Achieve sales and profit goals; proactively analyze business needs, identify opportunities, and create/execute improvement plans
• Experience with market and advertising activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends, and holidays
• Must be able to lift and/or move up to 20 lbs

Equal Opportunity Statement

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.