T-Mobile Retail Store and Operations Manager

Exclusive Wireless, Inc.; Altoona (PA); On-site; USD 38,000 - 83,000; Full time

Job summary

Exclusive Wireless, Inc. in Altoona is seeking a Retail Store and Operations Manager to lead the sales team and ensure exceptional customer service. You will coach, train, and motivate staff to achieve business goals and drive performance from store operations.

The role requires conducting one-on-one coaching, recruiting and developing successful teams, and collaborating with leadership to optimize sales and operations while supporting evening, weekend, and holiday schedules.

Qualifications

• Two (2) years proven retail sales management experience.
• Two (2) years of recruiting, hiring, and developing successful store sales teams.
• Ability to stand for long periods of time.
• Achieve sales and profit goals; proactively analyze business needs, identify opportunities, and create/execute improvement plans.
• Must be available to work evenings, weekends, and holidays.

Responsibilities

• Coach, lead and train the sales team to provide exceptional customer service.
• Hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.

Skills

Retail management

Team coaching

Sales leadership

Staff development

Recruiting

Job description

Retail Store and Operations Manager

Location: Altoona (Kranich)

Compensation potential: $38,000 to $83,000

As a Retail Store and Operations Manager, you will coach, lead and train your sales team to provide exceptional customer service. You will hold one-on-one coaching sessions and motivate staff to achieve business and individual goals.

Qualifications

• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
• Two (2) years of recruiting, hiring, and developing successful store sales teams
• Ability to stand for long periods of time
• Achieve sales and profit goals; proactively analyze business needs, identify opportunities, and create/execute improvement plans
• Market and advertise activities
• Able to communicate with and take instructions from leadership staff
• Must be available to work evenings, weekends, and holidays
• Must be able to lift or move up to 20 lbs

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.