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Logicalis is seeking a dedicated IT Operations professional in Ohio to provide 24x7x365 operational support for customer infrastructure and cloud environments. You will own incidents, requests, problems, changes, and monitoring events from diagnosis to resolution, combining hands-on administration with proactive communication and documentation.
The role emphasizes ITIL-aligned practices, runbooks, and continual service improvement, with a focus on minimizing customer impact and driving reliable
Logicalis is seeking a dedicated IT Operations professional in Ohio to provide 24x7x365 operational support for customer infrastructure and cloud environments. You will own incidents, requests, problems, changes, and monitoring events from diagnosis to resolution, combining hands-on administration with proactive communication and documentation.
The role emphasizes ITIL-aligned practices, runbooks, and continual service improvement, with a focus on minimizing customer impact and driving reliable