System Administrator – 24/7 Infra & CloudOps

Logicalis, Inc.; Kansas City (MO); On-site; USD 61,000 - 70,000; Full time

Job summary

Logicalis, Inc. in the United States is seeking an IT Operations Specialist to join the 24x7x365 team focused on incident, change, and monitoring management.

You will own technical work across incidents, requests, problems, and changes, and communicate with customers while documenting actions and outcomes. The role blends hands-on administration with service‑level management, knowledge capture, and continual improvement, requiring ITIL practices, Windows/Linux expertise, and cloud and

Qualifications

• High school diploma or equivalent; an associate or bachelor's degree in information technology, computer science, cybersecurity, or a related field is preferred.
• Two or more years of infrastructure or managed services experience across Windows and Linux, identity and access, cloud platforms, backup and recovery.
• Relevant certifications aligned with assigned technology domains are preferred.

Responsibilities

• Troubleshoot, remediation, maintenance, patching, upgrades, configuration changes, and service enhancements across on‑premises, cloud, virtualization, backup, and storage technologies.
• Owns assigned incidents, requests, problems, changes, project tasks, and monitoring events through resolution or escalation.
• Create, update, and validate technical documentation, runbooks, knowledge articles, and troubleshooting standards; capture reusable resolutions.
• Communicate actions, impact, and outcomes to customers with clear updates throughout the lifecycle.

Skills

Windows administration

Linux administration

Azure

PowerShell

Virtualization

Education

Associate or Bachelor's in IT/CS/cybersecurity

Tools

VMware vSphere

Veeam

NetApp storage

ServiceNow

Job description

Logicalis, Inc. in the United States is seeking an IT Operations Specialist to join the 24x7x365 team focused on incident, change, and monitoring management.

You will own technical work across incidents, requests, problems, and changes, and communicate with customers while documenting actions and outcomes. The role blends hands-on administration with service‑level management, knowledge capture, and continual improvement, requiring ITIL practices, Windows/Linux expertise, and cloud and