24/7 Systems Administrator – Cloud & On-Prem Engineer

Logicalis, Inc.; Indianapolis (IN); On-site; USD 61,000 - 70,000; Full time

Job summary

Logicalis, Inc. seeks a skilled IT infrastructure specialist to join its 24x7x365 operations team in Indianapolis.

You will own incidents, changes, problems, and monitoring events from diagnosis to resolution, balancing hands-on administration with clear customer communication and documentation. You will work across on-premises and cloud technologies, including Windows/Linux administration, virtualization, Azure/Azure AD, backup, and storage, applying ITIL-aligned practices and pursuing

Qualifications

• Two or more years of infrastructure or managed services experience in Windows, Linux, and cloud environments.
• Experience with Azure, Active Directory, virtualization, and enterprise backup.
• Proficient in PowerShell and scripting; familiar with ITIL practices.
• Ability to document actions, handoffs, and outcomes clearly for customers.

Responsibilities

• Troubleshoot, remediate, patch, and upgrade across supported environments.
• Own incidents, requests, changes, and monitoring events through resolution.
• Create and maintain runbooks, documentation, and knowledge articles.
• Communicate clearly with customers and document actions and outcomes.
• Identify recurring issues for problem management and automation.

Skills

Infrastructure administration

Windows administration

Linux administration

Azure administration

PowerShell

Documentation

Customer communication

ITIL practices

Education

High school diploma or equivalent

Associate or Bachelor's degree in IT/CS/cybersecurity or related field

Tools

ServiceNow

Microsoft 365

Veeam

Rubrik

Zerto

NetApp

VMware vSphere

Hyper-V

Azure

Azure AD

Job description

Logicalis, Inc. seeks a skilled IT infrastructure specialist to join its 24x7x365 operations team in Indianapolis.

You will own incidents, changes, problems, and monitoring events from diagnosis to resolution, balancing hands-on administration with clear customer communication and documentation. You will work across on-premises and cloud technologies, including Windows/Linux administration, virtualization, Azure/Azure AD, backup, and storage, applying ITIL-aligned practices and pursuing