SVP & GM, AMER Services & AI Delivery

salesforce.com, inc.; Dallas (TX); On-site; USD 393,000 - 487,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid time off

Job summary

Salesforce is seeking a Senior Vice President and General Manager, AMER Professional Services, to lead the design, development, and delivery of our AI-native services portfolio across an industry-aligned operating unit. You will drive utilization, bookings, and revenue, collaborating with Sales and Product to scale customer value while upholding Salesforce values.

This role requires 15+ years in services leadership, strong P&L, and a proven ability to transform large teams and programs in a

Qualifications

• 15+ years in services leadership with proven quota attainment.
• Experience managing $250M+ annual portfolios.
• Strong P&L and cross-functional collaboration.

Responsibilities

• Lead AMER Professional Services portfolio end-to-end.
• Drive AI-native service delivery and customer outcomes.
• Collaborate with Sales, Marketing, and Product teams.

Skills

Strategic leadership

AI in services

Customer success

P&L management

Public speaking

Education

MBA or equivalent

Bachelor's degree

Tools

CRM systems

Cloud platforms

Job description

Salesforce is seeking a Senior Vice President and General Manager, AMER Professional Services, to lead the design, development, and delivery of our AI-native services portfolio across an industry-aligned operating unit. You will drive utilization, bookings, and revenue, collaborating with Sales and Product to scale customer value while upholding Salesforce values.

This role requires 15+ years in services leadership, strong P&L, and a proven ability to transform large teams and programs in a