SVP & GM, AI-Driven Services Leader – AMER OU

100 Salesforce, Inc.; Chicago (IL); On-site; USD 393,000 - 487,000; Full time

Benefits offered by this job

Time off programs

Medical

Dental

Vision

Mental health support

Parental leave

Life and disability insurance

401(k)

Employee stock purchase program

Job summary

Salesforce is seeking an experienced Senior Vice President / General Manager, Operating Unit Lead to spearhead AMER Professional Services. You will design, develop, and deliver a portfolio of AI-enabled services, ensuring strong customer outcomes and market leadership.

The role demands building high-performing teams, shaping industry strategy, and partnering across Sales, Marketing, and Product to scale offerings.

Qualifications

• 15+ years in a services leadership role with quota attainment and growth results.
• Experience leading large organizations and driving revenue, bookings, and margins.
• Strong track record in AI-native service delivery and transformations.

Responsibilities

• Provide industry and account-focused vision for AMER Professional Services.
• Lead transition to AI Native delivery model across the operating unit.
• Attract and develop top talent; coach and build AI fluency.
• Collaborate with sales, marketing, product teams to operationalize services.
• Influence cross-functional teams without direct authority.

Skills

Executive leadership

15+ years experience

P&L management

AI & digital transformation

Education

Degree or equivalent experience

Tools

CRM

AI platforms

Job description

Salesforce is seeking an experienced Senior Vice President / General Manager, Operating Unit Lead to spearhead AMER Professional Services. You will design, develop, and deliver a portfolio of AI-enabled services, ensuring strong customer outcomes and market leadership.

The role demands building high-performing teams, shaping industry strategy, and partnering across Sales, Marketing, and Product to scale offerings.