SVP & GM, AI-Driven Services OU Leader

salesforce.com, inc.; McLean (VA); On-site; USD 393,000 - 487,000; Full time

Job summary

Salesforce seeks a seasoned executive to lead its AMER Professional Services operating unit, shaping industry-focused strategy and a scalable AI Native delivery model. You will drive utilization, bookings, and revenue while partnering with sales to align GTM motions and deliver customer value at scale.

The role demands deep industry insight, executive presence, and a track record of transforming services with AI-enabled delivery.

Qualifications

• 15+ years in a services leadership role with quota attainment and growth of a $250M+ portfolio.
• 15+ years of industry knowledge and understanding of challenges.
• 5+ years at Salesforce or in the Salesforce ecosystem with P&L responsibility.

Responsibilities

• Provide industry-focused leadership and vision for AMER Professional Services.
• Lead AI Native delivery model adoption across the operating unit.
• Attract and develop top talent, building AI fluency across the bench.
• Collaborate with internal teams to deliver services across sub-segments and drive revenue.

Skills

Leadership

P&L ownership

AI agentic tech

Executive communication

Industry leadership

Tools

Salesforce

CRM

AI tools

Job description

Salesforce seeks a seasoned executive to lead its AMER Professional Services operating unit, shaping industry-focused strategy and a scalable AI Native delivery model. You will drive utilization, bookings, and revenue while partnering with sales to align GTM motions and deliver customer value at scale.

The role demands deep industry insight, executive presence, and a track record of transforming services with AI-enabled delivery.