Sustainability Customer Service & Rebate Specialist

Buoyant; Needham (MA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Paid vacation

401(k) retirement plan with employer match

Health insurance

Job summary

A dynamic energy transformation firm in Massachusetts is looking for a Customer Service and Rebate Processing Specialist. You'll provide support through calls and emails while handling data entry tasks. The ideal candidate should possess a high school diploma, customer service experience, and a passion for sustainability. This position offers a competitive hourly salary of $17-$21 and includes benefits like paid vacation, a retirement plan, and health coverage.

Qualifications

• 6-12 months of related work experience in a call center environment.
• Interest in sustainability and passionate about making a meaningful impact on the environment.
• Experience in a data entry processing and customer-centric call center environment.

Responsibilities

• Receive data and sourcing documents, compile, sort, interpret and verify data.
• Provide basic troubleshooting and recommend solutions.
• Maintain electronic and hard-copy filing system.
• Communicate effectively as part of team approach.
• Respond to emails and phone calls.

Skills

Customer service experience

Fluent in English

Attention to detail

Organizational skills

Fluent in Spanish

Education

High school diploma or equivalency

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

A dynamic energy transformation firm in Massachusetts is looking for a Customer Service and Rebate Processing Specialist. You'll provide support through calls and emails while handling data entry tasks. The ideal candidate should possess a high school diploma, customer service experience, and a passion for sustainability. This position offers a competitive hourly salary of $17-$21 and includes benefits like paid vacation, a retirement plan, and health coverage.